Refunds at FarePals LLC are always handled with transparency. Here’s what you need to know:
Eligibility for Refunds
Refunds are only possible if:
• The airline or travel supplier permits it under their rules.
• FarePals successfully secures a waiver or approval from the supplier.
Processing Time
• Refunds are processed by the travel supplier, and may take several weeks or longer.
• FarePals will follow up on your behalf and keep you updated, but we cannot guarantee a specific timeline.
Deductions
All refunds are subject to:
• Airline or supplier penalties.
• FarePals post-ticketing service fees (non-refundable).
Non-Refundable Items
• FarePals service fees.
• Tickets or services clearly marked “non-refundable.”
